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Terms of Service

Last updated: January 2026

1. Acceptance of Terms

By accessing the RentSafe website, you agree to comply with all terms and conditions outlined in this document. If you do not accept these terms, please stop using the website immediately.

2. Description of Service

RentSafe is a platform that collects verified car rental shop information to help renters find trustworthy rental shops, view reviews, and report issues.

  • Search for verified car rental shops
  • View reviews and ratings from other users
  • Report problematic or fraudulent shops
  • Receive information and tips for safe car rental

3. Service Usage

Using RentSafe as a renter is free. You can search for shops and view information without registration. However, writing reviews or reporting shops requires logging in.

4. Writing Reviews and Reports

When you write reviews or report shops, you agree that:

  • The information provided is true based on your actual experience
  • You will not write false, defamatory, or reputation-damaging information
  • You will not post inappropriate, obscene, or illegal content
  • You consent to RentSafe reviewing and removing inappropriate content

5. User Responsibilities

You are responsible for:

  • Verifying shop information before deciding to rent
  • Making rental agreements directly with the rental shop
  • Keeping records of all transactions
  • Filing police reports if legal issues arise

6. Limitation of Liability

RentSafe is only an information platform. We are not representatives of or directly involved in car rentals. We are not responsible for:

  • Service quality of rental shops
  • Damages arising from car rentals
  • Disputes between you and rental shops
  • Accuracy of information provided by shops

7. Privacy

Your personal information is protected according to our privacy policy. Reviews you write will display your username publicly.

8. Contact

If you have questions or need to report issues, please contact us through our Contact page.

Questions about the terms?

If you have questions, please contact us

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